If you wish to return for any reason, you may do so within 30 days of purchase and we will issue a full refund of your purchase price. Items must be in like-new condition and have not been altered or modified in any way from the original purchase.
If item(s) were purchased on a debit or credit card, the return must be refunded on the original card. If purchased with cash or personal check the refund will be issued with a Diamond Room business check.
*Special/Custom orders are NON-returnable.
Unfortunately at this time our site is non-ecommerce, but if you see something you like, you are able to purchase over the phone and we will ship it to you.
Shipping charges: Range from $15-$200 (depending on item, location and shipping type) All packages will require an adult signature.
Packages ship Monday-Thursday, excluding holidays
- To ensure the utmost security and expediency, The Diamond Room utilizes Federal Express as its primary carrier, as well as the U.S. Postal Service.
- All packages are insured.
- If an item is not currently in stock, we provide you with the forecasted delivery date.
The Diamond Room by Spektor is committed to protecting your privacy. This Statement describes how your personal information is collected, used, and shared when you visit www.thediamondroom.com. By using the The Diamond Room by Spektor website, you consent to the data practices described in this statement.
USE OF YOUR PERSONAL INFORMATION
The Diamond Room by Spektor collects and uses your personal information to operate The Diamond Room by Spektor website and deliver the services or responses you have requested. The Diamond Room by Spektor does not sell, rent or lease its customer lists to third parties. The Diamond Room by Spektor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The Diamond Room by Spektor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Diamond Room by Spektor, and they are required to maintain the confidentiality of your information. The Diamond Room by Spektor does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. The Diamond Room by Spektor keeps track of the Web sites and pages our customers visit within The Diamond Room by Spektor, in order to determine what The Diamond Room by Spektor services are the most popular. This data is used to deliver customized content and advertising within The Diamond Room by Spektor to customers whose behavior indicates that they are interested in a particular subject area.
The Diamond Room by Spektor website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Diamond Room by Spektor pages, or register with The Diamond Room by Spektor site or services, a cookie helps The Diamond Room by Spektor to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as The Diamond Room by Spektor website, the information you previously provided can be retrieved so you can easily use The Diamond Room by Spektor features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Diamond Room by Spektor services or Web sites you visit.